We ask that all bookings be made 48 hours in advance. If you need an emergency cleaning please reach out to us and we will do our best to make it happen.

Our emergency services cover the following cities and surrounding areas: Toronto, Mississauga, Brampton, Oakville, Milton, Burlington,  Hamilton, Vaughan, Markham, Richmond Hill, Aurora, Newmarket, Pickering, Ajax, Whitby, and Oshawa.

Included:

Kitchen (clean sink, counters, cabinet faces and stove top).
Cleaning of all exterior surfaces in all rooms excluding walls.
Mopping and vacuuming of floors.
Bathroom cleaning to include shower/tub, toilets and counters.
Bedroom shelves, dusting of picture frames, nightstands and making beds.

Not included:

All extra items at checkout are not included and must be individually selected for an additional cost.
Adding the extra “Deep Clean” allows our Specialists more time for all of the tasks above.

Included:

Everything is already included in our Regular/Standard Clean.
Baseboard dusting and wiping.
Light switches and door handles/knobs.
Faucet polishing.
Back Splash cleaned/disinfected.
Extra time for detailed areas needing more attention.

Not included:

All extra items at checkout are not included and must be individually selected for an additional cost.

Without a doubt, a Deep Clean add-on allows us the extra time to reach all of the areas that have been missed during regular cleaning in the past. This also allows our Specialists to spend more time in the areas you want us most. After the initial deep cleaning, most Clients switch to a standard clean for upkeep.

Pets are a part of the family, so we also clean up after them! During service, we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you’d like to handle your pet ahead of time to keep them safe and happy.

We typically send 1-2 cleaners for all jobs. If you have an exceptionally large home we can arrange for more Specialists, but have found in most cases 3 or more Specialists isn’t efficient or cost effective for you as the client.

Yes, upon request. Please understand our Specialists have personal lives. Sometimes Doctors Appointments, kids school activities and just plain ol’ vacation time conflict with scheduling. If this happens we will notify you in advance.

Absolutely! We have amazing discounts for our Weekly, Bi-Weekly, and Monthly cleaning. Follow us on Facebook for other specials.

No. Those discounts are reserved strictly for ongoing services. If you cancel after the first service you will be charged the difference in price. 

If, for any reason we miss something or you are not satisfied with the service please reach out to us immediately so we can come back and make it right. All re-cleans must be done within 48 hours of the original clean.

All cleanings are processed on the date of service.

We accept cancellations/rescheduling 48 hours outside of your scheduled cleaning. If you need to cancel a one time clean within 48 hours of your scheduled cleaning, you will incur a $100 cancellation fee. If you need to cancel a recurring clean within 48 hours of your scheduled cleaning, you will incur a $50 cancellation fee. Most of this fee is paid to our Specialists for them not getting paid for that day.

Yes, our specialists go thorough background checks and in-depth interview processes. To maintain the integrity of our reputation, we evaluate our Specialists on an ongoing basis. If we wouldn’t let them in our home, we won’t let them in yours. 

No, our rates are calculated on the information you provide.